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USER GUIDE
Evolis Card Printer © 2009. All rights reserved. July 2009.
Ref. KU13E A0
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Sommario

Pagina 1 - USER GUIDE

USER GUIDEEvolis Card Printer © 2009. All rights reserved. July 2009.Ref. KU13E A0

Pagina 2 - Warranty

ä Removing printed cardsOnce the print cycle is complete, cards are delivered into the output hopper found on the left of the devic

Pagina 3 - Contents

ä Adjusting card thicknessThe printer is equipped with a manual card thickness adjustment mechanism which can be reached either through the card feede

Pagina 4

Adjusting card thickness from inside of the printer:Ê Open the printer cover by pressing on the opening lever, then tilt the cover up.Ë If necessary,

Pagina 5

ä Inserting cards manuallyThe printer may optionally be equipped with a manual feeder for inserting cards individually.The manual feeder option needs

Pagina 6 - O - Magnetic encoder (option)

Printing2-1 Installing the print driverConguration of the printer and its driver is a very important step and requires very special care. In fact, in

Pagina 7 - 1-3 Installation

2-2 Managing the print settingsBefore using your printer, it is essential to check and/or change the default print driver settings:l Ribbon typel Card

Pagina 8 - 1-3b RIBBONS

ä “Graphics” tabl Ribbon or card typesl Front/back printingl Choice of methods for feeding and collecting cardsl Card orientation, portrait or landsca

Pagina 9 - 1-3c CARDS

2-3 Printing a cardA large number of Windows applications allow documents to be printed (for example the tools in Microsoft’s Ofce suite, i.e. MS-Wor

Pagina 10 - Removing printed cards

2-4 Connecting to a network (Ethernet)All Evolis printers have the benet of a TCP/IP network connection mechanism. This feature is availabl

Pagina 11 - Adjusting card thickness

Maintenance3-1 General warranty informationYour Evolis printer has been designed to give you long service and needs only minimal regular maintenance.

Pagina 12

CopyrightEvolis Card Printer © July 2009. All rights reserved.Copyright noticeUsers must observe the copyright regulations applicable in their country

Pagina 13 - Inserting cards manually

3-2 Routine printer cleaningThe print head warranty is directly linked to routine cleaning of your printer.If you do not carry out this cleaning at th

Pagina 14 - Printing

Follow the procedure below:Repeatedly running the cleaning card through the printer cleans the feed rollers, the cleaning rollers and the print head.Ê

Pagina 15

Î Put the feeder back into the printer, then press on the upper section of the feeder until it clicks.Ï Open the cover.Ð Remove the ribbon as shown on

Pagina 16 - “Tools” tab

3-3 Servicing the cleaning roller(s)In addition to routine printer cleaning, we suggest that you clean the cleaning roller(s) using the special wipes

Pagina 17 - 2-3 Printing a card

3-4 Servicing the print headRecommended cleaning cycle: whenever the ribbon is changedServicing accessory: Special cotton bud impregnated with isoprop

Pagina 18

Follow the procedure below:Ê Take an Evolis cotton bud and press the middle of the tube until the end of the cotton bud is impregnated with alcohol.Ë

Pagina 19 - Maintenance

HelpThis section gives a number of suggestions allowing problems that may arise when using your printer to be pinpointed. If you do not

Pagina 20 - 3-2 Routine printer cleaning

426l No ribbon in the printer.l End of ribbon.l The ribbon is not correctly tted.l The ribbon is torn.Check the condition of the ribbon in the printe

Pagina 21

427l It is imperative that the printer is cleaned.See section 3 - Maintenancel The output hopper is midway between open and closed.Open or close the o

Pagina 22

4284-2 Diagnosis helpIn this section, you will nd all the information you need to carry out a few simple checks that you may be asked to run by your

Pagina 23

About your new printer Thank you for choosing an Evolis printer.Using your new printer, you will be able to create a wide variety of hig

Pagina 24 - 3-4 Servicing the print head

4-2b IDENTIFYING INSTALLED SOFTWARE VERSIONSAs previously shown, you can easily identify the version of the software embedded in your printer (rmware

Pagina 25 - Close the cover

4-3 TroubleshootingDo not attempt to use tools or other items to repair your printer in the event of problems, in case major damage is caused.4-3a PRI

Pagina 26 - 4-1 Warnings and diagnosis

ä Poor print qualitySmall blemishes on the card l The card surface may be dirty.Check that your cards are perfectly clean.Use new cards.l Cleaning rol

Pagina 27

ä Partial or incorrect printingÊ Check the print settingsCheck that no area of the card design to be printed is outside the print margins.Check the do

Pagina 28

4-3b FREEING JAMMED CARDS Control panel displays Do not turn your printer off, as this cancels pending print jobs in the printer’s memory.Remove the c

Pagina 29 - 4-2 Diagnosis help

4-3c REPLACING THE CLEANING ROLLERSShould your cleaning roller start to work less effectively despite regular maintenance, it is advisable to replace

Pagina 30

4-3d REPLACING THE PRINT HEADThe print head is a sensitive component of your equipment. It determines the print quality, and regular servicing along w

Pagina 31 - 4-3 Troubleshooting

To exchange the print head, please proceed as follows:Before changing the print head, please unplug the power cable.ä Step 1 - Removing the defective

Pagina 32 - Poor print quality

ä Step 2 - Installing the new print headÊ Note the code shown on the white label stuck on the print head. You will be asked for this code in Step 3.Ë

Pagina 33 - Partial or incorrect printing

ä Step 3 - Conguring the new print headÊ Power up the printer and check that it is properly connected to a computer on which the printer’s print driv

Pagina 34 - 4-3b FREEING JAMMED CARDS

Getting started1-1 UnpackingYour printer is supplied with several accessories that we ask you to look at closely.This list may vary depending on your

Pagina 35

4-3e UPDATING THE FIRMWARE (UNDER WINDOWS)Updating the rmware is a simple operation but one which, if not properly completed, can result in your prin

Pagina 36 - 4-3d REPLACING THE PRINT HEAD

4-3f UPDATING THE PRINT DRIVER Updating the print driver is a task that is required in order to x malfunctions or gain the benet of new options.Befo

Pagina 37

4-4 Technical supportIf you are having difculties in conguring and using your printer, read this manual carefully. If you do not manage to solve you

Pagina 38

Appendix AA1 - Technical specicationsThis section presents your printer’s technical printing properties. ä General technical featuresl Colour printin

Pagina 39 - Step 4 - Cleaning the printer

ä Software suppliedl eMedia Card Designer for designing and printing badges :• Compatible with WindowsTM 2003, XP and Vista• Connects to Microsoft Exc

Pagina 40

Power supply: Power supply unit: 110-230 volts AC, 1.8 A, 60-50 Hertz - Printer: 24 volts DC, 3 AEnvironment:- Min/max operating temperature: 15° / 30

Pagina 41

Appendix BB1 - Compliance statementsIn this section, you will nd the certications for your Evolis printer. Compliance statementsAs regards Safety an

Pagina 42 - 4-4 Technical support

Appendix CC1 - Encoding optionsSome models of Evolis printers are equipped with encoding systems which are used to customise magnetic

Pagina 43 - Appendix A

ä Card positioningMagnetic strip cards must be placed in the card feeder so that the magnetic strip is facing upwards as shown below:Ê Remove the card

Pagina 44 - Ribbon types

ä Conguring the Windows print driverWhen rst installing the Windows print driver, the magnetic encoder functions need to be congured. The magnetic

Pagina 45 - Under specic conditions

1-2 Description of the printer and its functions14Control buttonA - Output hopper B - Cover opening button C - Card input feeder D - Control panel E -

Pagina 46 - Appendix B

ä SO 7811 magnetic encoding standards1 bits per inch2 Except for the “?” character3 Including the Start, Stop and LRC characters which are automatical

Pagina 47 - Appendix C

C1b - CONTACT SMARTCARD ENCODINGA printer tted with a smartcard contact station works in exactly the same way as a basic card printer. The Evolis sma

Pagina 48 - Card positioning

ä Card positioningSmartcards must be placed in the card feeder so that the chip is facing downwards as shown below:Ê Remove the card feeder from the p

Pagina 49 - Cleaning the magnetic encoder

ä Contact station interfacePrinters with a smartcard contact station are tted with a female DB-9 connector which is found on the back of a printer. T

Pagina 50 - Except for the “?” character

ä The command sequence is as follows:Sending the SIS sequence :l A card is moved from the feeder to the contact station, and stops underneath it.l The

Pagina 51 - Contact station location

C1c - CONTACTLESS SMARTCARD ENCODINGEvolis printers may be equipped with an encoding device for contactless smartcards (RFID). This consists of an enc

Pagina 52

ä Computer connectionIf your encoder is supplied with an USB interface, it will either be connected to the printer’s internal USB Hub, or equipped wit

Pagina 53 - Contact station interface

Appendix DD1 - Consumables and accessoriesEvolis offers a full range of consumables and accessories specially designed to work with its printers. Test

Pagina 54

* for printing on ABS, special overlay and paperRef. DescriptionTattoo RWTattoo2Pebble4Dualys3SecurionQuantum2Colour ribbonsR3011 YMCKO 200 cards/roll

Pagina 55

ä Cards*use the BlackWAX ribbon for printing on paper cardsRef. DescriptionTattoo RWTattoo2Pebble4Dualys3SecurionQuantum2Plastic cards C1001 Blank PV

Pagina 56 - Computer connection

15K - Cleaning rollerL - Card thickness adjustment gauge M - Thermal print head N - Serial number labelO - Magnetic encoder (option)

Pagina 57 - Appendix D

ä Software and accessoriesRef. DescriptionTattoo RWTattoo2Pebble4Dualys3SecurionQuantum2SoftwareL8001 eMedia Card Designer software, Pro Edition, unre

Pagina 58 - Special ribbons

Ref. DescriptionTattoo RWTattoo2Pebble4Dualys3SecurionQuantum2Printer accessoriesS2304BB Extra card feeder for 100 cards (brilliant blue)S2304FR Extra

Pagina 59 - RW cards

1-3 Installation 1-3a CONNECTING THE PRINTERä Connection to the power supplyThe printer must be connected to a properly protected and earthed electric

Pagina 60 - Software and accessories

1-3b RIBBONSEvolis original ribbons optimise your printer’s operation and avoid causing damage to it. The use of ribbons from other suppliers is liabl

Pagina 61 - Printer accessories

1-3c CARDSFor optimum quality, the cards used must be ISO 7810 certied.Use only the card types recommended by Evolis.Do not touch the printable surfa

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